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Zurich Takaful Malaysia

Zurich Malaysia

User ID Locked

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Your User ID been locked. Please fill in your details to get your Temporary Password by SMS / Email.

New IC :
Old IC :
Mobile No :
Email :




Note:

Locked User ID – If your Mobile No/Email Address is updated in User Master

Your User ID will be locked if you key in the password wrongly for more than 5 times.

Please follow the steps below to unlock your User ID:

  1. Enter your New IC/Old IC and your Mobile No/Email Address.
  2. Click the Submit button.
  3. A temporary password will be sent to your Mobile No/Email Address.

Locked User ID – If your Mobile No/Email Address is not updated in User Master

Please contact our Call Centre at 1-300-888-622 should you require further information in unlocking your User ID.


Effective 1 February 2021, we have a new integrated customer portal known as MyZurichLife. You will be able to access all your insurance & takaful information within this single platform.

For existing MyAccount customers, please proceed to log in to MyZurichLife by using your current Identification Number and password.


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